FAQs

Your information is very safe at Smartonbudget.com and we take site and data security as a serious issue. The smartonbudget.com website uses 128-bit encryption to ensure that your data is secure.

With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for the new Smartonbudget.com. The new site offers improved security over our previous site and many other existing websites by encrypting your credit card information in such a way that it is not accessible by employees within Smart On Budget, or by anyone who would try to compromise the security of Smartonbudget.com. As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general.

When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store.

Yes of course! All of our products are authentic and will be shipped to you directly from manufacturer and verified big supplier.

Shipping cost is FREE.

Please note that Canada store category is for the Canada market only.

If you would prefer, you can, during the point of order, request to have your package delivered directly to your local post office! Avoid delivery delays and pick up your order where and when it is convenient for you! Choose the post office near your home, office or even your cottage!

If for some reason you need to return an item to us, please email the details of your particular situation to: cs@smartonbudget.com  

For our complete Returns and Cancellations Policy, please check our Return Policy page.

Our ordering system will automatically send you an email confirming that your order was successfully submitted. Please make certain that the email address you provide is correct. Upon processing, we will send you an additional email message confirming your order with applicable taxes and shipping charges calculated, and a shipping order number for your records.

Yes, read about smart On Budget web site security in Privacy Policy. However, if you are still uncomfortable providing your credit card information over the Internet -- no problem. Simply submit your request via email without any payment information to: cs@smartonbudget.com and we will contact you to make arrangements for payment.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Paypal for online orders, subject to proper authorization. If you wish to pay by another method, simply submit your request via email without any payment information to: cs@smartonbudget.com, and we will contact you to make arrangements for payment.

To remove items from your shopping cart click on "view cart", check the "remove" box for each item that you would like to remove from your shopping cart and then click on "update total".

Click on "view shopping cart" to see an itemized list of the products in your shopping cart. Change the quantity of the item and click "modify cart" to update the contents of your shopping cart.

Click the "remove" check box and click "modify cart" to remove that item from your cart. You may also change the quantity of items to "0" (zero) to remove the item from your shopping cart.